Global Support

Through the last two years managed to develop a team of 160 in-country VSAT Engineers (some are certified fromiDirect, GVF, Intilinet, or Seatel Copham) who are our force team for site survey, ground control, installation, on-call maintenance, and scheduled maintenance. We’ve worked with almost every provider in Africa, Europe, Asia, Australia, North & South America and we’ve proved that through our multi-lingual 24/7 (Arabic, English, French, and Spanish to be added soon) are able to assist and respond to calls within frame of 6 hours to 72 hours (in the most dangerous countries like Iraq, Libya, Syria, DRC, Cube, etc..).

Our customers are quote happy with our problem reporting and recommendation system about the problems the sites had, and our HQ for support in Cairo which works around the clock (No off-Days) was able to assist with a maximum of 0.3% failure. Backed up with a team of logistic that been able to book hotels, flights, visa clearance, etc.. We are very proud to say that we maybe not the only one who do such work in the area but we are the best.

VSAT Installation & Maintenance Footage

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Global Support

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Global Support: 26.820553, 30.802498
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